bankar Terms and Conditions
This page provides a detailed description of all terms, rights, and responsibilities for using the bankar platform. Please read in full before becoming a member and before using any service.
Important: By creating an account on bankar or starting to use any service, you are considered to have accepted all of the terms below. If you disagree with the terms, please refrain from using the service.
1 General Introduction and Applicability
These terms and conditions ("Terms") apply to the bankar platform and all services operated under it. Here, "platform" refers to the bankar website, mobile application, and related digital services.
These Terms serve as a legal agreement between bankar and each registered or unregistered user. We reserve the right to change these Terms at any time. Continued use of the platform after changes take effect will be considered acceptance of the revised Terms.
To learn more about us, please read our About Us page.
2 Eligibility and Age Requirement
All services on the bankar platform are exclusively for individuals aged 21 years or older. Registration or use of services by minors is strictly prohibited.
2.1 Prerequisites for Registration
- The applicant must be 21 years of age or older.
- All information provided must be true, accurate, and up to date.
- Each person may create only one account.
- Multiple accounts cannot be operated from the same device, IP address, or payment method.
2.2 Identity Verification (KYC)
bankar reserves the right to verify a member's identity at any time. If the required documents (national ID card, passport, or other accepted documents) are not submitted within the specified time after a verification request, the account may be temporarily suspended. bankar reserves the right to permanently close an account if inconsistencies are found in the information provided.
3 Account Management
3.1 Account Security
Members are required to keep their username and password completely confidential. Any unauthorised use of the account must be reported to bankar immediately. The member is responsible for all activity carried out under their account.
3.2 Account Closure and Suspension
bankar may close or suspend an account without notice for any of the following reasons:
- Breach of these Terms
- Fraudulent or dishonest activity
- Providing false information
- Bonus abuse or operating multiple accounts
- Suspicion of involvement in any illegal activity
3.3 Voluntary Account Closure
If a member wishes to close their account voluntarily, they may contact the support team via live chat or email. Any pending transactions must be completed before the account is closed.
4 Deposit and Withdrawal Policy
4.1 Deposit Terms
The minimum deposit amount on bankar is ৳500. Currently accepted deposit methods are bKash, Nagad, Rocket, and bank transfer. Members may only deposit using a payment account registered in their own name.
4.2 Withdrawal Terms
The minimum withdrawal amount is ৳1,000. Withdrawals are generally processed within 10 to 45 minutes. Withdrawal methods are bKash, Nagad, Rocket, and bank transfer (e.g. Dutch-Bangla Bank, BRAC Bank, Islami Bank).
Please note: Withdrawals must be made using a method registered in the same person's name as the deposit method used. Withdrawals to third-party accounts are not permitted.
4.3 Transaction Verification
Identity verification must be completed before any withdrawal. For unusually large transactions, bankar may request additional documents and processing may be delayed.
5 Bonus and Promotion Terms
bankar's bonus offers are provided under specific conditions. Please read the relevant terms carefully before accepting any bonus.
5.1 Welcome Bonus
New members will receive a 100% bonus on their first deposit, up to a maximum of ৳15,000. The wagering requirement for this bonus is 15 times the bonus amount. For example: depositing ৳1,000 gives a ৳1,000 bonus for a balance of ৳2,000; before withdrawing, you must wager ৳1,000 × 15 = ৳15,000.
5.2 General Rules for Bonus Use
- Each bonus may be claimed only once (unless the offer description states otherwise).
- Multiple bonuses cannot be active at the same time.
- To withdraw from a bonus balance, the specified wagering requirement must be met.
- If bonus abuse is detected (e.g. repeatedly claiming bonuses from the same IP or payment account), the account will be closed and the bonus cancelled.
- bankar reserves the right to change or cancel any promotion.
5.3 Birthday and Referral Rewards
To receive a birthday reward (bankar birthday special reward) and a refer-a-friend reward (bankar refer a friend get a gift), the account must be fully verified. Wagering requirements apply in both cases; details can be found on the promotions page.
6 Gaming Rules
6.1 Fair Play Policy
All games on the bankar platform are operated by verified third-party software. Game results are determined through Random Number Generator (RNG) technology without any external interference. In the event of a faulty game session, the bet for that round will be voided and refunded.
6.2 Prohibited Activities
- Exploiting software errors or technical vulnerabilities.
- Using bots or automated software to play games.
- Attempting to influence game outcomes in coordination with other members.
- Using the platform for money laundering.
6.3 Technical Issues
If a game session is interrupted due to a lost internet connection or device problem, the session will be restored from the last recorded state according to server logs. In such cases, bankar's decision is final.
7 Sports Betting Rules
7.1 Bet Acceptance
A bet is only considered accepted when the system confirms it and it is recorded in the member's account. Bets cannot be placed on an event after it has started, though live betting operates under separate rules.
7.2 Event Cancellation or Postponement
If a match or event does not start within the scheduled time or remains incomplete, bankar will apply its own rules to the relevant bets. In general, the stake is returned in such cases.
7.3 Odds Changes
If odds change after a bet is confirmed, the odds at the time of confirmation apply. However, if abnormal odds were displayed due to a publishing error, bankar reserves the right to void the bet and return the original stake.
8 VIP Program and Rewards
The bankar VIP program has five tiers: Bronze, Silver, Gold, Platinum, and Diamond. A weekly cashback benefit applies at each tier, based on the weekly net loss (total losses minus total winnings).
- Bronze: up to 0.2% weekly cashback
- Silver: up to 0.4% weekly cashback
- Gold: up to 0.6% weekly cashback
- Platinum: up to 0.8% weekly cashback
- Diamond: up to 1.0% weekly cashback
Advancement through VIP tiers depends on a member's ongoing activity. bankar reserves the right to change the VIP program structure at any time. Wagering requirements may apply to cashback.
9 Responsible Gaming Policy
bankar believes that gaming should be a form of entertainment. We encourage our members to play responsibly and provide various tools to help with this.
9.1 Self-Control Tools
- Deposit limits: Members can set daily, weekly, or monthly deposit limits.
- Taking a break: The account can be temporarily suspended for a set period.
- Self-exclusion: The option to keep the account closed for an extended period.
If you experience gaming-related problems, it is important to seek professional help. Detailed guidance and support information can be found on our Responsible Gaming page.
10 Personal Data Protection
bankar treats the protection of your personal data as a top priority. Collected data is used solely for the purposes of providing services, verifying identity, and ensuring security. SSL encryption technology is used to protect data.
Full details on how personal data is collected, used, and stored can be found on our Privacy Policy page. This page forms an integral part of these Terms.
11 Copyright and Intellectual Property
All content on the bankar platform — logos, trademarks, graphics, software, text, and other materials — is subject to the intellectual property rights of bankar or the relevant third parties. Members may use the platform for personal, non-commercial purposes. No content may be reproduced, distributed, or modified without prior permission.
12 Limitation of Liability
bankar strives to ensure uninterrupted service on the platform, but service disruptions may occur due to technical reasons, maintenance, or other unavoidable circumstances. bankar will not be liable for any financial loss in such situations.
- bankar is not responsible for issues with third-party payment systems.
- bankar is not liable for losses caused by problems with a member's device or internet connection.
- bankar will not be held liable for service disruptions caused by force majeure events (natural disasters, government directives, etc.).
13 Dispute Resolution
If a member has a complaint, please first contact the customer support team via live chat or email. Our support team provides service 24/7 in both Bengali and English.
If the matter is not resolved through customer support, it will be escalated to bankar's senior management. bankar's final decision will be binding in all disputes.
For general questions or complaints, you can also visit our FAQ page, where solutions to the most common issues are provided.
14 Changes and Updates
bankar reserves the right to change these Terms at any time. Members will be notified of significant changes via email or site notification. However, it is the member's own responsibility to read this page regularly. Continued use of the service after changes will be considered acceptance of the new Terms.
15 Contact and Support
If you have any questions or comments about these Terms, please contact us:
- Live chat: available 24/7 in Bengali and English
- Email: [email protected]
We generally aim to respond to all enquiries promptly.